At Kamila Jewelry, we ensure a convenient and secure shopping experience. If, for any reason, you are not satisfied with your purchase, we offer a flexible exchange and return policy to guarantee your complete comfort and satisfaction.

Terms and Conditions:

1. Timeframe for Returns or Exchanges:
- You may request a return or exchange within **14 days** of the date you received your order.

2. Products Eligible for Return or Exchange:
- Items must be in their original, unused, and undamaged condition, and must include all original accessories (such as boxes and certificates).
- Products that have been customized or modified specifically for you are not eligible for return or exchange.

3. Returns and Exchanges Process:
- If you wish to return or exchange an item, please contact our customer service team via email at service.kamila-Jewelry@hotmail.com or via WhatsApp at +44 7576 164378.
- Customers must return the item to Kamila Jewelry within the specified timeframe. In the event that the product does not meet the stated specifications, we will cover the shipping costs. 4. Returns in Case of Defects:
- If products have manufacturing defects or are damaged during transit, we will provide a full refund or replace the item as quickly as possible.

5. Returns for Other Reasons:
- If you decide to return a product for any other reason, the full cost will be refunded to your account once we have received the item, in accordance with our established policies.

6. Returns Due to Sizing Issues:
- If a product does not fit properly, you may exchange it for a more suitable size. Please note that the customer is responsible for the shipping costs associated with returning the item and receiving the replacement size.

### Our Store Address:

Kamila Jewelry
Location: Salem Al-Mubarak Street, Al-Khaleej Commercial Tower, Kuwait

We are committed to ensuring a smooth and reliable shopping experience. If you have any questions regarding our exchange or return policy, please do not hesitate to contact us.